letter

LETTER

FORMAL LETTER

     A formal letter is a letter that is written in the formal language with a specific format for business or official purpose. In simple terms, this is a letter written for professional communication. This is also sometimes referred to as a business letter. A formal letter could be a letter of enquiry, a letter of request, or a letter of complaint.

example, 

November 20, 2018
Titha Monita
20 Depok, 16417

Ahmad Hafiz Wibawa, M.Pd
Garuda Hotel
195 Jl Gatot Subroto, 14657

Dear Mr. Hafiz

I am writing to complain about the service I have received from your hotel, Garuda Hotel.

Last week I visited Garuda Hotel with my friends and booked one of your double-bed room left. When we arrived at 7 P.M on 18 November, our room was not ready and we had to wait in the car for a couple of hours.

When we entered our room, we found that there was only one bedroom. I had to sleep on the sofa.

The next morning, I went to the receptionist to complain. The receptionist talked wildly and informed us that there were no double-bed room free. So, I decided to leave your hotel and booked into a nearby hotel.

I am so dissatisfied with your hotel’s service and I would like a full refund. I look forward to hearing from you soon

Faithfully,

Titha Monita